controlled explosion (narnee) wrote in velvetusers,
controlled explosion

Unscheduled Downtime and Scheduled Downtime

Previously posted to the users and usersalternate mailing lists.

There was an unscheduled downtime at 1:25am to 1:30am. This was due to
the server crashing; specifically, running out of the kernel map entries.
This couldn't have been predicted and is a rare error that can occur when
server are under high load. Steps have been taken to prevent this from
occuring again.

We do need to schedule a time for a quick reboot that should take no
longer than a minute at most, most likely around thirty seconds. This
will happen today at 4pm BST.

Thank you for your continued support of Velvet Networks.
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